Terms and Conditions
This website is operated by Green Solar Electric, LLC. Throughout the site, the terms "we", "us" and "our" refer to Green Solar Electric, LLC. Green Solar Electric, LLC offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of our website, use of the website, or access to the website or any contact on the website without express written permission by us.
By visiting our site and/ or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Price, specification, and terms are subject to change without notice. Green Solar Electric is not responsible for errors in typography and/or photography. All new parts come with original manufacturer warranty and the respective manufacturers handle technical support. Customer pays return shipping on all services. Green Solar Electric reserves the right to refuse service to anyone.
Accuracy, Completeness and Timeliness of Information
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
General Terms and Conditions
Green Solar Electric Purchase Agreement: By accepting delivery of any product delivered from Green Solar Electric ("Green Solar Electric, LLC"), you ("Customer") agree that the following terms and conditions are the exclusive terms governing the sales transaction between Customer and Green Solar Electric. Any attempt to alter, supplement, modify or amend these terms and conditions by the Customer will be considered a material alteration of this agreement and, therefore, are null and void. In addition, these terms and conditions are subject to change at any time, without prior written notice. Therefore, please check these terms and conditions carefully each time you place an order with or accept delivery of any goods from Green Solar Electric.
Payment Terms on Orders: An order is not binding upon Green Solar Electric until it is accepted. Green Solar Electric must receive payment before it will accept an order unless otherwise previously agreed in writing. Payment for product(s) ordered is due prior to shipment. Customer can make payment by credit card or some other method prearranged with Green Solar Electric.
Sales and Use Taxes: Applicable sales tax will be collected for all orders shipping to California. Consult with the Department of Revenue in your state to determine your sales or use tax obligations. It is your responsibility to report and pay sales and/or use tax.
Shipping Charges: Your total cost for purchase of any product will include shipping and handling charges. Most items ship UPS, Fed ex, or USPS. Some items must be shipped by freight. Freight cost is hard to estimate. We will get a quote and notify you for approval before processing your order.
Processing Time: You can expect your order to be processed within two business days. Green Solar Electric aims to ship your order within 2 days of order placement unless otherwise communicated. If you need an item by a certain date, please check with us regarding availability of the item and shipping options.
Back Orders: Any items that are unavailable will be placed on back order, and the remainder of your order will be shipped. Estimated ship dates will be provided however please note that these dates are "estimates" and not guaranteed to arrive on that date.
Order Status: Green Solar Electric will do everything possible to keep you informed of your order via e-mail. Your tracking number will be emailed to you once the item is shipped.
Change Orders: You may change your order, provided that your order has not yet been processed and shipped. If items have shipped the normal restock fee of 20% will apply. Please contact us directly with any changes to be made and please have your order number available.
Cancellation Policy: To cancel your order, please call during our normal business hours and speak with us. Provided your order has not yet been processed, and your credit card has not been charged there is no fee. If your order has already been processed and/or your card was charged, there is a 5% cancellation fee deducted from your refund. If any portion of your order has shipped, a 20% restocking fee will be deducted from your refund. The refund will occur within 48 hours of the receipt of the cancellation or the return of all products that have shipped.
We accept the following forms of payment:
- Credit Cards for orders up to a maximum of $3000. Billing and shipping addresses must match.
- Personal and Cashier's Checks. Items ship after check clears.
- Bank Wire Transfer for purchases over $1000.
- Cash or Money Order for local customers' small orders under $1,000.
- Cash and/or Money Order and/or Cashier's Checks totaling more than $10,000. This type of payment, or combination of cash equivalents, requires that we submit the Form 8300 and we will need your Federal ID and contact info.
- A $25 fee will be assessed for returned checks.
Credit Card Authorization
Credit card issuers may place a temporary "authorization hold" on your account to verify that funds are available for a given purchase. In the event that the security code or billing address supplied by you does not match the records of your card issuer, the transaction will be voided, and Green Solar Electric will not accept your payment. However, the card issuer may take up to 7 days to release the funds back into your account. Please contact your credit card issuer for more information on their authorization policies.
Green Solar Electric is a distributor. Products sold by Green Solar Electric are not manufactured by us, and therefore we do not warranty any new products we sell. Items we sell that are used or refurbished by Green Solar Electric, are covered by a 90-day warranty. Shipping is not covered under warranty.
Most items we sell that are new are covered by the original manufacturer's warranty, service, or support policy (if any). If there is a technical problem with your product upon receipt or installation you must contact the manufacturer directly.
Green Solar Electric bears no responsibility in replacing defective items under manufacturer warranty. If you receive a defective unit, contact the manufacturer and they will typically repair or replace the product.
All products sold with original manufacturer's warranty will be subject to the manufacturer's installation instructions. The warranty repairs must be done by the manufacturer. Green Solar Electric is not responsible for damage incurred due to incorrect installation, or products not installed by qualified individual. Do not return these items to Green Solar Electric.
Defective products, or products that do not perform as advertised in the manufacturer's sales literature, are covered by the original manufacturer's warranty. Do not return these products to Green Solar Electric but contact us and let us know about the problem and we will help in any way we can to assist.
Shipping Inspection Policy
Green Solar Electric and its vendors carefully inspect all shipments. Customers must inspect their shipments upon delivery prior to signing the release. Customers who will not be signing for their order when it is delivered, are responsible to see that the person signing has read and understands Green Solar Electric's Terms and Conditions.
Important! You or your receiving agent MUST check your order immediately for accuracy and possible concealed damage. Before signing, inspect the package(s) closely on all six sides. Note any box damage including scuffs, dents, tears, punctures or creases on the delivery receipt. If there is anything unusual with the package, the customer has the right to open it to inspect the contents. Undiscovered damage claims not noted on the delivery receipt cannot be made with a carrier or Green Solar Electric. NO EXCEPTIONS! It is your responsibility to check your shipment. Your signature on a shipping receipt is a legal release of claim for damage unless noted at the time of receipt.
Returns are only accepted for unopened packages. A restocking fee of 20% will be applied to all returned items, Shipping cost is not refundable. Returns will only be accepted within 30 days of receipt. Notify us for a return authorization at email@example.com
Several types of goods are not returnable: Items marked drop-shipped, items marked Clearance, and gift cards.
To return your product, mail to: 22740 Oak Lane, Covelo CA, 95428
You will be responsible for all costs of returning your item. Insure package for full value. Item must be shipped using same carrier / shipping method used for delivery of your item.
Once your returned item is received we will inspect the item within 1-2 business days, and then we will notify you of approval or rejection of your refund. If you are approved, your refund will be processed. A credit will automatically be applied to your credit card or original method of payment, within 5-7 business days. Please contact us at firstname.lastname@example.org if you have not received your credit within 7 business days.
Green Solar Electric product descriptions are not designed or intended to replace your personal product knowledge, experience and/or research or that of a professional installer or licensed electrician.
Green Solar Electric strives to be as accurate as possible in our product descriptions, compatibility references, information content, pricing, links and any other product information contained in or referenced on our site. However, occasional human error may occur, and we therefore cannot guarantee that all product descriptions, specifications, pricing or any other content on the site is entirely accurate, complete, current, or that we are responsible for these errors. If a product is listed at an incorrect price due to typographical, informational, technical or any other error, Green Solar Electric at its sole discretion shall have the right to refuse or cancel any order for that product and immediately amend, correct or remove the inaccurate information. Moreover, all links on Green Solar Electric's website are intended only to provide visitors with assistance finding additional information and professional opinion; however, due to the fast pace of the industry, complex nature and personal subjective experiences, reviews can become outdated or less accurate over time or even at inception and should therefore never be the sole determinate in a purchasing decision, or, most importantly, a substitute for doing one's own product research. Please remember that you are ultimately responsible for any purchase decision.
This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statement of any other site that collects personally identifiable information.
Credit card and order data is encrypted and secure and is Level 1 PCI compliant and uses 256-bit SSL certificates to keep order details secure. Credit card information is not stored on our computers once an order is completed so you will be asked to provide your credit card information with each new order.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
Green Solar Electric respects your privacy. We collect limited information to help us understand our website visitors and to process your requests. We share information only when it is necessary to fulfill a customer request (such as to ship an order or process a newsletter signup). We never sell your information.
Limitation of Liability
In all circumstances Green Solar Electric's maximum liability is limited to the purchase price of the products sold. Green Solar Electric shall not, under any circumstances, be liable upon a claim or action in contract, tort, indemnity or contribution, or other claims relating to the products it sells which exceeds this liability limit. Green Solar Electric shall not be liable for third party claims for damages against the customer, or for malfunction, delays, interruption of service, loss of business, loss or damage to exemplary damages, whether or not Green Solar Electric is apprised of the possibility of such claims or damages.
Title & Risk of Loss
Green Solar Electric will arrange for shipment of ordered product(s) to the Customer, Free On Board (F.O.B.) shipping point, meaning title to the product(s) and risk of loss passes to the Customer upon delivery to the carrier. Green Solar Electric reserves a purchase money security interest in the product(s) until its receipt of the full amount due. Customer agrees to allow Green Solar Electric to sign appropriate documents on Customer's behalf to permit Green Solar Electric to protect its purchase money security interest. Green Solar Electric will advise Customer of estimated shipping dates, but Green Solar Electric will, under no circumstances, be responsible for delays in delivery, and associated damages, due to events beyond its reasonable control, including without limitation, acts of God or public enemy, acts of federal, state or local government, fire, floods, civil disobedience, strikes, lockouts, and freight embargoes.
Governing Law and Jurisdiction
Any dispute arising out of or related to these Terms and Conditions or the sales transaction between Green Solar Electric and Customer shall be governed by the laws of the State of California, without regard to its conflicts of law rules. Specifically, the United Nations Convention on the International Sale of Goods shall not govern the validity, interpretation, and performance of this agreement. Green Solar Electric and Customer consent to the exclusive jurisdiction and the venue of the State Courts of the State of California, Mendocino County, to resolve any dispute between them related hereto, and the parities waive all rights to contest this exclusive jurisdiction and venue of such Courts. Finally, the Customer also agree not to bring any legal action, based upon any legal theory including contract, tort, equity or otherwise, against Green Solar Electric that is more than one year after the date of the applicable invoice.
If any provision contained in this agreement is or becomes invalid, illegal, or unenforceable in whole or in part, such invalidity, illegality, or unenforceability shall not affect the remaining provisions and portions of this agreement, and the invalid, illegal, or unenforceable provision shall be deemed modified so as to have the most similar result that is valid and enforceable under applicable California law.
The failure of either party to require performance by the other party of any provision of this agreement shall not affect in any way the first party's right to require such performance at any time thereafter. Any waiver by either party of a breach of any provision in this agreement shall not be taken or held by the other party to be a continuing waiver of that provision unless such waiver is made in writing.
User Generated Content
By agreeing to the terms and service on our customer install of the month form, I hereby authorize Green Solar Electric., to publish photographs that I have submitted to Green Solar Electric, LLC for use in Green Solar Electric's company publications, including those that are printed, published online, or created in video form.
I attest that I have full authorization to consent to the publication of these photos, that I alone own the copyright. Further, I hereby release and hold harmless Green Solar Electric, LLC from any reasonable expectation of privacy or confidentiality.
I agree that Green Solar Electric, LLC may use any submitted photographs that contain myself, my family or my solar installation, with or without my name and for any lawful purpose, including publicity, illustration, advertising, and web content. Green Solar Electric, LLC will not publish the identity of any minor(s) pictured in the photographs provided, nor the address or exact location of the home (and will edit out any indications thereof, such as street signs or mailbox addresses shown in the photographs) although the name of the owner of the property may be identified.
All submitted photographs become the property of Green Solar Electric, LLC
These terms and conditions, together with Green Solar Electric's invoice respecting the products ordered by Customer, are the complete and exclusive agreement between Green Solar Electric and Customer, and they supersede all prior or contemporaneous proposals, oral or written, understandings, representations, conditions, warranties, and all other communications between Green Solar Electric and Customer relating to the subject products. This agreement may not be explained or supplemented by any prior course of dealings or trade by custom or usage.